Share this Job
Apply now »

Business Change and Communications Manager

Organisation/Entity:  Sydney Metro
Job Category:  Manufacturing, Transport & Logistics
Job Location: 

Sydney, NSW, AU, 2000

Job Ref No:  50745
Employment Type:  Fixed Term Full-Time
Salary Range:  $138670.0-$155309.0


About us


Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.



The opportunity


Right now, we have an exciting opportunity for a Business Change and Communications Manager within the Corporate Services area of Sydney Metro, in a newly created Business Change and Communications team. This is a temporary fixed term role for 14 months (up to March 2023) and will be based in Sydney CBD, however there are flexible working arrangements. 


Reporting to the Senior Manager, this role will develop and implement transition-related initiatives which support Sydney Metro’s Reform and Business-As-Usual cultural and development strategies. You will manage the development and implementation of employee communication strategies and plans that promote clear understanding of organisational change objectives and values.


In addition, you will be responsible for, but not limited to:


  • Develop and lead change programs to support the vision, objectives and values of the organisation and its business reform strategies, programs, projects and initiatives.
  • Develop and manage change and employee communications activities which encourage innovation, ensure best practice in employee communications, support reputational risk frameworks and are aligned to Continuous Improvement principles.
  • Assist in the establishment of the Business Change and Communication team including contribution to the team’s strategy and integration into the business.
  • Manage the development and production of communications materials, including involvement in the preparation, production and release of information, including but not limited to newsletters, presentation materials, and intranet releases and articles.
  • Manage the establishment of effective communications platforms that are flexible, responsive and can be targeted to the level, nature and type of audience for each type of communication ensuring that diverse communication activities remain aligned to and consistent with strategic and corporate communication principles and strategies.
  • Ensure the management and engagement and work of contractors and consultants engaged to support the delivery of change and communications initiatives is effective and complies with procurement guidelines.
  • Assist in the management of change activities across the business, providing varying levels of support where required.


Please here to view a copy of the position description.



About you

As the successful candidate you will be degree qualified in communications, marketing, or change management, or have relevant and demonstrated industry experience working on change communication projects.


You will have exceptional written and verbal communication skills, be naturally self-driven, and have exceptional stakeholder and time management capabilities.  As a communication or engagement professional you will have a sound understanding of negotiating, presenting and delivering communication materials to a wide group of stakeholders.

You will be agile, adaptable and capable of managing multiple projects that have competing priorities.



Salary and benefits


The salary for this position is Grade 9 ($138,670 - $155,309) per annum plus superannuation and leave loading.  For more information on Employee Benefits at Sydney Metro please click here.




Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!



How to apply


To apply for this position, please submit a resume and answer all the questions within the online application process.


Applications close: 11:59PM, Sunday 30th January 2022.



We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Dawn Grundy at DAWN.GRUNDY@TRANSPORT.NSW.GOV.AU.


We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.


Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​


Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • at least one dose of a TGA approved COVID-19 vaccine by 6 December 2021 and two doses by 7 February 2022; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Communications, Marketing Communications, Logistics, Temporary, Manager, Marketing, Operations, Contract, Management

Apply now »