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Director Strategy & Product

Organisation/Entity:  Transport For NSW
Job Category:  Procurement
Job Location: 

Sydney, NSW, AU, 2020

Job Ref No:  63076
Employment Type:  Permanent Full-Time
Salary Range:  An attractive remuneration package

About us


Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.


We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.


That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.




About the team


The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions.



The opportunity


Right now, we have an opportunity for a highly influential and strong leader to join us as the Director Strategy & Product to provide leadership to a team of Product Owners and Insights Analysts. Reporting to the Executive Director, Strategy & Engagement, key deliverables will be the implementation and leadership of product ownership in the delivery of technology products and services.



What you will be involved in


  • Driving product ownership direction for the branch, leading the vision, strategy, experience and implementation of digital products and services, champion that the customer is at the forefront of product decisions, development and delivery of products, using analytics and insights  


  • Lead a team of product owner specialists to ensure that overall customer strategies are being delivered by the Branch


  • Lead and inspire product direction within delivery teams and through agile framework processes to enable development and delivery of customer centric products and services


  • Lead the coaching, career development and performance management of the team, and support agile practices across the branch


  • Act as a thought leader, remaining abreast of current and emerging product management issues and trends


Please click here to view a copy of the position description.



About you


This role requires a high degree of coordination, negotiation and collaboration with multiple internal stakeholders, so it is important that you bring a depth of relevant Product Management and Ownership experience, combined with strong influencing and negotiation skills.


As a seasoned leader, you will provide clear guidance and direction to your team and demonstrate the ability to make complex decisions in a rapidly changing, innovative and human-centred environment.


You will have experience working in an equivalent senior role within an Agile environment and be confident in leading the team in these practices.


Experience in transformation to scaled agile ways of working is also highly desirable. Your customer focus, collaborative and results driven approach will ensure your success in the role.



Salary and Benefits


This is a permanent full-time Transport Senior Service TSSE1A level role offering an attractive remuneration package. For more information on Employee Benefits at TfNSW please click here.





Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!


To apply for this position, please submit a resume and answer all questions within the online application process.


Application closes: 11:59PM, Sunday 29 May 2022



We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Fabrice Noel at FABRICE.NOEL@TRANSPORT.NSW.GOV.AU.



We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.



Apply today to register your interest!

Find out more about Transport for NSW at

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.



Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Manager, Procurement, Product Manager, State Government, Management, Operations, Marketing, Government

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