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Release Management Specialist(Non-Equip)

Organisation/Entity:  Transport For NSW
Job Category:  Information & Communication Technology
Job Location: 

Macquarie Park, NSW, AU, 2113

Job Ref No:  33468
Employment Type:  Permanent Full-Time
Salary Range:  $120423.0-$134872.0

About us


Transport for NSW (TfNSW) is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate metro, train, bus, ferry, light rail, road and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.


About IT at TfNSW


TfNSW’s IT group provides the tools, information and services that enable 30,000 employees to deliver a smart and efficient transport network. We bring the future to our people by delivering innovative solutions and minimising business disruptions, building an engaged and connected workforce through tech-enablement. This is an exciting time to join the team, with a committed annual investment of $700m for progressive technology projects including bots, apps, AI solutions, autonomous 3D mapping drones, cybersecurity and transforming cameras across our network.



The opportunity


We have a new opportunity for a Release Management Specialist - Non Equip in the Technical Change and Release Management team. The role is ongoing full-time based in Macquarie Park.


You will be responsible for ensuring that all releases to information systems and related infrastructure including service assets are planned, tested and implemented into a live environment to enable a controlled and effective handover to operational management and the user community with minimal disruption to the




What you will be involved in:


  • Evaluate all requests for subsequent release packages to determine the impact and assess whether the change and release will adversely affect the operational environment and introduce unacceptable risk.
  • Provide effective control and reduction of risk to the availability, performance, security and compliance of the business service impacted by the change.
  • Review and evaluate actual performance and outcomes of new or modified services against the predicted performance and outcomes to verify the release was successful.
  • Conduct the logging, prioritisation and assessment of subsequent releases to comply with change and release management policies to minimise risk to the business.
  • Apply automation processes to improve the efficiency and quality of releases Log emergency and verify that these are appropriately assessed and authorised to create an audit trail for change.
  • Conduct Post Release Implementation Reviews to identify, document and implement the learnings.  


Please click here to view a copy of the role description.



About you


To be successful in the role you will have:


  • Appropriate tertiary qualifications.
  • Demonstrated knowledge and understanding of the latest technologies, standards, and practices associated with release and change management.
  • Project delivery experience in Service NOW, Cloud Integration, TIBCO and HPQC.
  • Proven experience and understanding of the software development lifecycle and the interactions between contributing roles.
  • Demonstrated high level written and verbal communication, and interpersonal skills, including the ability to communicate effectively at all levels of the organisation.
  • Highly developed analytical and problem solving skills with the ability to research and analyse complex information, identify risks and opportunities and plan and develop mitigation strategies to drive performance.
  • Well-developed stakeholder management skills to take appropriate action to develop strong and collaborative relationships with internal and external stakeholders.



Salary and Benefits


The salary for this position is TfNSW Grade 8 ($120,423.00 - $ 134,872.00) per annum plus superannuation and leave loading.  


For more information on Employee Benefits at TfNSW please click here. 



How to apply


To apply for this position, please answer all questions within the online application process and submit a resume. 


Applications Close: 11.59 PM Wednesday, 28th of October 2021.


We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Varvara Kuraeva at VARVARA.KURAEVA@TRANSPORT.NSW.GOV.AU.

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us ​


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