Aboriginal and Torres Strait Islander Targeted Trainee Train Guard

Together, we can make an impact on our communities.

Every day will be different and you’ll thrive in the fast-paced environment that will see you embedded in our frontline, connecting with millions of people from across NSW.

In this role, you'll:

• Learn all the skills it takes to be a Train Guard while earning a full-time salary.
• Help deliver safe and fast travel for our customers - now and into the future.  
• Provide customer service and physical assistance, communicate service information via public announcements and answer enquiries. You will be trained to handle critical incidents or emergency situations.
• Undertake a six-month paid Trainee Train Guard program which will help you develop the skills and capabilities to become a qualified Train Guard. You’ll learn how to manage a variety of work scenarios through a combination of on-the-job and classroom training.
• You’ll also receive ongoing mentoring and support from our dedicated trainers and get to know others in your training school cohort.

While the path to becoming a Train Guard is dynamic and rewarding, our Trainee program also reflects the work conditions and personal commitment it takes to help Sydney Trains run its network 24 hours a day, seven days a week. Your training schedule will include early mornings, evenings, weekends and public holidays.

For more information on this position and business unit, view the role description for this position and read through our candidate information pack to learn more about the role, working with Sydney Trains and the recruitment process.

About you

We’re looking for candidates who enjoy working with customers, are passionate about safety, and can commit to our six-month Train Guard training schedule. 

People without prior experience are welcome to apply.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like free travel across NSW public Transport and five weeks of annual leave per year.

This is an Targeted role as it involves the development and delivery of services and programs that impact or require liaison with Aboriginal people and/or communities.

This role uses an Aboriginal-targeted recruitment process as part of Transport’s Anti-Discrimination Board of NSW (ADB) exemption 2022-2027/Government Sector Employment (GSE) rule 26. Our Aboriginal Employment Unit (AEU), run by a team of Aboriginal employees, is available to support current and prospective employees. For more information, email the AEU team at Aboriginal.Employment@transport.nsw.gov.au.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59pm Sunday, 28 April 2024

For more information about this role, please contact courtney.sertdemir@transport.nsw.gov.au.

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series.
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