Train Crew and Customer Service jobs

  • “We are the link for all of Sydney, helping Sydneysiders connect. We’re there for the start of their day and the end of their journey.”

    - Trainee Train Driver

  • “Every day is a different day and it's always interesting.”

    - Regional Driver

  • “The customer is at the centre of everything we do.”

    - Customer Service Attendant

  • “We get Grandma to her doctor’s appointment; we help tourists get to their destinations.”

    - Trainee Train Guard

At Sydney Trains and NSW TrainLink, our rail services keep NSW moving by delivering safe and timely rail services, seven days a week.

With even more people travelling across our train network every day, we’re preparing for the future by employing more crew across our team.

Our train and station crew teams pride themselves on delivering exceptional customer experiences.

If you're passionate about customer service and are keen to learn new skills, a career with us might be what you're looking for.

We're hiring multiple roles

Customer Service

  • Customer Service Attendants
  • Senior Customer Attendants
  • Passenger Attendants
  • Senior Passenger Attendants
  • Passenger Services Supervisors
  • Cleaning Attendants
  • Customer Service Team Leaders
  • Transport Officers


Train Crew

  • Trainee Train Drivers
  • Trainee Train Guard
  • Intercity Trainee Drivers
  • Intercity Trainee Guards
  • Regional Drivers


View all current train and station crew opportunities in the list below.

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Job Title Job Category Agency Location
Trainee Train Guard
Trainee Train Guard Rail Safety and Shiftwork Permanent Sydney Trains Haymarket, NSW, AU, 2000
Rail Safety and Shiftwork Permanent Sydney Trains Haymarket, NSW, AU, 2000
Customer Service Attendant
Customer Service Attendant Call Centre & Customer Service Sydney Trains Sydney, NSW, AU, 2000
Call Centre & Customer Service Sydney Trains Sydney, NSW, AU, 2000
Cleaning Attendant - Station Cleaning
Cleaning Attendant - Station Cleaning Rail Safety and Shiftwork Permanent Sydney Trains Sydney, NSW, AU, 2000
Rail Safety and Shiftwork Permanent Sydney Trains Sydney, NSW, AU, 2000
Senior Customer Attendant
Senior Customer Attendant Trades & Services NSW Trains Orange, NSW, AU, 2800
Trades & Services NSW Trains Orange, NSW, AU, 2800
Senior Customer Attendant
Senior Customer Attendant Rail Operations NSW Trains Wauchope, NSW, AU, 2446
Rail Operations NSW Trains Wauchope, NSW, AU, 2446
Aboriginal and Torres Strait Islander Targeted - Trainee Train Guard
Aboriginal and Torres Strait Islander Targeted - Trainee Train Guard Rail Operations Sydney Trains Petersham, NSW, AU, 2049
Rail Operations Sydney Trains Petersham, NSW, AU, 2049
Trainee Train Driver
Trainee Train Driver Rail Operations Sydney Trains Haymarket, NSW, AU, 2000
Rail Operations Sydney Trains Haymarket, NSW, AU, 2000

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