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Senior Manager Reliability & Network Performance

Organisation/Entity:  Sydney Trains
Job Category:  Engineering
Job Location: 

Alexandria, NSW, AU, 2015

Job Ref No:  42800
Employment Type:  Fixed Term Full-Time
Salary Range:  An attractive remuneration package

About us


At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.


About the team


Business Operations supports frontline teams of the Network Maintenance Division (NMD), so they can maximise their focus on delivering quality maintenance on a day-to-day basis.


Business Operations is comprised of highly skilled staff in the areas of business development and reporting, workforce planning, reliability engineering, project delivery and business interface change management.


The opportunity


Right now, we have an opportunity available for a Senior Manager Reliability & Network Performance to join the Network Maintenance Division.


Reporting to the Associate Director Business Operations, this role will see you lead a specialist team of Reliability Engineers to support reliability initiatives throughout the Network Maintenance Division. This role monitors, analyses and provides recommendations on how rail assets perform against the required specifications and performance requirements. Providing reliability engineering governance across all engineering disciplines through and engagement framework to ensure the consistency and robustness of the Reliability Engineering solutions and asset performance.


This is a key Engineering leadership role focused on building a roadmap that defines our reliability strategy ensuring it delivers tangible outcomes. 


This is a 2 year fixed term opportunity.


What you will be involved in:


  • Providing detailed and timely analysis to NMD Executive Team on network performance
  • Develop reliability strategies, initiatives and projects to ensure that rail assets perform to specifications and meet or exceed customer expectations
  • Act as the SME on Reliability Engineering to ensure the business is provided with expertise, technical service and advice to effectively support strategies
  • To ensure the business has access to timely and accurate data on asset performance and the status of corrective and preventive maintenance.
  • Provide leadership and mentoring to a small team of skilled reliability engineers.


For more information on this position, view the role description here


About you 


You will have significant experience in successfully managing a Reliability Engineering function in a complex, customer centric environment. In addition to technical knowledge and expertise, you will be highly solutions-focused continually seeking ways to drive asset, systems and process improvement.


You will have demonstrated negotiation and relationship building skills with the ability to effectively communicate and present findings to a variety of stakeholders at all levels. Experience leading teams in a complex multi-stakeholder environment will be critical to your success.


Salary and benefits


This is a Transport Senior Service role (TSSM Level) offering an attractive remuneration package. 


Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance. Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Flexible work practices 


For more information on Employee Benefits, please click here


How to apply 


To apply for this position, please submit a resume and answer all questions within the online application process.


We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Jade Abalos at JADE.ABALOS@TRANSPORT.NSW.GOV.AU.


Applications close: 11:59pm, Sunday 30th January 2022.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Trains.

Find out more about Sydney Trains at https://www.transport.nsw.gov.au/sydneytrains/about-sydney-trains. ​

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • at least one dose of a TGA approved COVID-19 vaccine by 6 December 2021 and two doses by 7 February 2022; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Network, Engineer, Manager, Performance Management, Business Process, Technology, Engineering, Management, Human Resources

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