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Senior Analyst, Data Recovery

Organisation/Entity:  Transport For NSW
Job Category:  Information & Communication Technology
Job Location: 

Macquarie Park, NSW, AU, 2113

Job Ref No:  71801
Employment Type:  Permanent Full-Time
Salary Range:  $120423.0-$134872.0

About us


Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.


We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.


That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.



About IT at TfNSW


TfNSW’s IT group provides the tools, information and services that enable 30,000 employees to deliver a smart and efficient transport network. We bring the future to our people by delivering innovative solutions and minimising business disruptions, building an engaged and connected workforce through tech-enablement. This is an exciting time to join the team, with a committed annual investment of $700m for progressive technology projects including bots, apps, AI solutions, autonomous 3D mapping drones, cybersecurity and transforming cameras across our network.



The opportunity


The primary purpose of the Senior Analyst, Data Recovery is to be responsible for retrieval and provision of data to relevant business units across the transport cluster.


The Senior Analyst, Data Recovery is responsible for implementing and maintaining the data retrieval processes securely and maintaining the integrity of the data to the highest level of confidentiality.


The position involves being able to utilize all information systems within the organisation to provide information relevant to investigations / subpoenas / Government Information (Public Access) Act (GIPA).  


As an Senior Analyst, Data Recovery, you will be expected to:


  • Conduct identity and access management reviews against information assets, applications and systems. Provide assurance reporting and monitoring of information assets.
  • Manage multiple requests for data recovery from across the transport cluster
  • Maintain confidentially and discretion in managing requests, communicating and delivering artefacts to stakeholders
  • Deliver artefacts on time, managing stakeholder expectations and advising delivery lead times
  • Liaise with internal and external stakeholders
  • Track and manage request pipeline through request fulfilment tool and provide regular reporting to management and relevant stakeholders
  • Take guidance on gathering information to support cross cluster misconduct, fraud and conduct investigations, GIPA requests and subpoenas for information
  • Ensure all Document requests are tracked and managed appropriately


Please click here to view a copy of the role description.



About you


Ideal candidates will have:


  • A working knowledge of IT service principles and frameworks including ITIL.
  • A minimum of 2 years’ experience working in information technology, preferably with a technical background.
  • An intermediate understanding of technology and infrastructure.
  • An understanding of security principles and security standards and best practice
  • Knowledge of the processes and procedures required for legal and regulatory matters
  • Strong interpersonal, written and oral communication skills with a strong ability to communicate effectively across all levels of an organisation.
  • Ability to operate within the values of customer focus, collaboration, Integrity, safety and solutions.
  • To carry out responsibilities with professionalism, fairness, discretion, confidentiality, and commitment.



Salary and Benefits


This position is a Transport Award Grade 8 paying ($120,423 - $134,872) per annum plus superannuation and leave loading.


For more information on Employee Benefits at TfNSW please click here.





Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!



How to apply


To apply for this position, please submit a resume and answer all questions within the online application process.


Applications close: 11:59pm, Monday 29th of August 2022



We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.
We enable our people to work in ways that work for them and are proud to be recognised as a FlexReady Certified employer for our flexible work policies, offerings and practices. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.
Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.
For any enquiries, please email Colm Doran at COLM.DORAN@TRANSPORT.NSW.GOV.AU.
Learn more about how Transport supports people with disability and those providing care via 


We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.


Apply today to register your interest!

Find out more about Transport for NSW at

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.


Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Database, Information Security, Information Systems, State Government, Data Analyst, Technology, Government, Data

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