Share this Job
Apply now »

Senior Manager Communications & Engagement

Organisation/Entity:  Transport For NSW
Job Category:  Human Resources & Recruitment
Job Location: 

Milsons Point, NSW, AU, 2061

Job Ref No:  68581
Employment Type:  Fixed Term Full-Time
Salary Range:  An attractive remuneration package

About us


Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.


We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.


That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.



About the team


The People Communications and Engagement branch connects, inspires and empowers the people of Transport to deliver on our strategic objectives and bring our cultural aspirations to life. Our team create and deliver strategy and plans that connect meaningful engagement activity to business outcomes, impactful and creative content and innovative campaigns. We tell Transport’s story, drive positive change and are helping to build culture that puts customer at the centre, people at the heart and delivers outcomes for the greater good.



The opportunity


We have exciting opportunity for a Senior Manager Communications and Engagement to join our team to work in the portfolio, Divisional Communications within the People and Culture division of Transport for NSW.


Your role is to lead a team to develop and implement high value, future-focused internal communication and engagement strategies to help team Transport deliver its strategic agenda. 


This role works collaboratively with business partners to ensure communication and engagement needs of the many and diverse audience groups across our Regional & Outer Metropolitan division. 


Key priorities/ deliverables

Working with SMEs in the business to understand their business objectives and needs to enable your team to create and deliver meaningful communication and engagement strategies that support our people and influence positive behavioural change in line with strategic business objectives.  


This will involve:

  • Creating, delivering and evaluating communication and engagement strategies
  • Building content and narratives to support those strategies to reach broad and targeted audiences
  • Building strong and collaborative relationships with business partners and colleagues across the Cluster
  • Managing and empowering your team to deliver results in a fast paced dynamic environment
  • Working in step with your peers and colleagues across the communications function to support shared success and attention to results 


Please click here to view a copy of the position description.



About you


We are looking for highly collaborative team leaders with a proven track record in delivering successful internal and/or external communications that positively engage and inspire a wide range of audiences.    


You build relationships easily, and your ability to influence stakeholders and navigate competing deadlines and priorities is unquestioned.  You maintain a high standard of work, and having previously worked in a similar environment, you are aware of the political sensitivities and confidentiality in what you do.   


You are a team player with a can-do attitude, excellent communication skills and solid experience operating in a complex customer centric fast paced environment.


Along with being tertiary qualified in communications, public relations, marketing (or relevant discipline) you will be self-motivated and decisive - able to work autonomously and under direction.  In return for your hard work and dedication you will be empowered with flexible working hours, support and the resources you need to achieve outstanding outcomes that you can be proud of!  


We are looking for professionals who model the highest standards of integrity and professional conduct.


*There is an expectation that this role will attend the office in Sydney on a weekly basis*



Salary and Benefits


This is a Transport Senior Service role offering an attractive remuneration package.


For more information on Employee Benefits at TfNSW please click here.





Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!



How to apply


To apply for this role, please submit a comprehensive resume as well as a brief covering letter (no longer than two pages) which addresses:

a) The reason for your interest in this role

b) How your skills and experience suit the role


For more information on how to apply for a role in Transport for NSW please click here.


Should you have enquiries about the role, please contact Ciaran Martin on 0466 616 258 and quote reference 68581.


Applications close: 11:59pm, Sunday 10th July 2022.

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Ciaran Martin at CIARAN.MARTIN@TRANSPORT.NSW.GOV.AU.


We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.


Apply today to register your interest!

Find out more about Transport for NSW at

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.


Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Marketing Communications, Communications, PR, State Government, Marketing Manager, Marketing, Government

Apply now »