Senior Community and Customer Engagement Officer (Part time temporary opportunity up to 18 months)

You're looking to embed yourself in projects of different sizes and become part of a team that’s shaping the landscape across NSW.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:
Join our Community and Customer Engagement North team where you will coordinate and deliver a range of internal and external communication and stakeholder engagement activities for road and infrastructure projects accross Newcastle, Hunter Valley and Central Coast regions.

You will be part of a team that works closely with internal project teams and external stakeholders such as local councils to manage the development and implementation of strategic and corporate communication strategies and
plans.

You wll be involved in high profile, community shaping projects that will impact the lives of those living in Regional NSW.

This is a temporary, part time position up to September 2026 and offers hybrid working from our Newcastle or Tuggerah offices. This is a job share opportunity offering 2 days per week which are flexible.

For more information on this position and business unit, view the role description and information pack.

About you
You are a passionate communications and engagement professional with exposure to supporting road and/or infrastructure projects. You have a genuine desire to engage and partner with internal project teams and external stakeholders to deliver strategies for Regional NSW.

You are a natural communicator, who shows adaptability when dealing with multiple audiences and stakeholders, and your flair for influencing decision making positions you as an SME in your field. You build genuine, lasting relationships with those around you, and you put people at the heart by advocating for the communities you represent.

Your experience working on multiple large scale communications and engagement projects with complex stakeholder groups, tight deadlines and an ever-changing project landscape will set you up for success in this role.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Thursday, 20th February 2025.
 

For more information about this role, please contact ella.scotman@transport.nsw.gov.au.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information, or speak to your talent team member to arrange any adjustments to how you interact with us.

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