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Team Leader Payroll

Organisation/Entity:  Transport For NSW
Job Category:  Accounting
Job Location: 

Newcastle, NSW, AU, 2300

Job Ref No:  68049
Employment Type:  Fixed Term Full-Time
Salary Range:  $106086.0-$118816.0
  • Lead a high performing team and provide support – Payroll
  • 12 month Fixed term full time with a view to extend – Transport Grade 7
  • Development and progression opportunities


About us


Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.


We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.


That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.




The opportunity


We are currently recruiting for a Team Leader, Payroll to join the Transport Shared Services team within Corporate Services, Newcastle. This is a great opportunity for an experienced senior payroll professional who wants to step up or continue to develop their leadership capabilities in a high volume, fast pace, complex matrix environment. 

You will foster a team culture of high end to end payroll services and service excellence, identify and implement opportunities for service improvement in all areas of operations including improvements in standard operating procedures (SOPs) building skills and capabilities in the team, and continuously improving processes, systems, and the knowledge base. Identify and unlock value-added services and foster a collaborative and service driven approach.


  • Manage and coordinate the team and resources to ensure accurate and timely payroll processing.
  • Managing the scheduling for correct allocation of work.
  • Manage more complex enquiries and transactions, the provision of value-add services, and monitor the resolution of these to ensure that tickets are closed out.
  • Take accountability for team performance and achieve agreed customer satisfaction, efficiency, and effectiveness KPIs.
  • Manage the PDR process for the team and have regular performance and development discussions with staff to ensure individual and organisational goals are achieved.


This position is a 12-month fixed term contract with an end date of 30/06/2023. There will be a view for extension.


Please click here to view a copy of the position description.



About You


  • You are energetic, pragmatic and relish a challenge
  • Resilient and can adapt easily to working in a fast moving, complex payroll environment
  • Demonstrated experience leading large teams
  • Demonstrated experience leading teams through organisational change while embedding a positive culture and new ways of working
  • A can-do attitude with the demonstrated ability to work collaboratively in a team and with cross functional teams
  • Exceptional management and communication skills with the ability to proactively build strong relationships with key stakeholders
  • High level of attention to detail, initiative, analytical and able to problem-solve complex issues in a fluid environment
  • Experience and knowledge of SAP Payroll is highly desirable


Salary and Benefits


The salary for this position is Grade 7 ($106,086) – ($118,816)  per annum plus superannuation and leave loading.


For more information on Employee Benefits at TfNSW please click here.





Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!


To apply for this position, please submit a resume and answer all questions within the online application process.


Applications close: 11:59pm, Tuesday 5th July 2022



We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Christina Park at CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.


We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.


Apply today to register your interest!

Find out more about Transport for NSW at

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.


Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Payroll, State Government, Manager, Procurement, SAP, Finance, Government, Management, Operations, Technology

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