Community Engagement Support Officer

You're someone who wants to create outcomes that have a real impact on the people of NSW.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:
Be joining the Planning, Integration and Passenger division and assisting in the development and delivery of a full range of effective internal and external strategic stakeholder engagement services and programs for the Central River City area, covering Canterbury, Bankstown, George’s River and Sutherland Shire.
 
Further responsibilities include:

• Develop, coordinate, deliver and evaluate the effectiveness of a range of events, workshops and stakeholder consultation activities.
• Partner with other members of the wider place/project communication teams to implement communications plan activities to time, cost and expectations.
• Coordinate daily media activities and track ministerial correspondence to ensure the team delivers prompt and timely responses.

This is a temporary, full time position up to 30 June 2025 and offers hybrid working. This hybrid arrangement will require the successful person to regularly attend our Parramatta office, take part in engagement activities off-site, and work some days from home.
 
For more information on the position, you can view the role description here.

About you
You will have a high attention to detail, be comfortable with repetitive, yet critical tasks, and excel at managing milestones to stay on track. You must be a self-starter who is comfortable with more routine activities. As a Communications professional, you will ideally have previous experience working in an operational setting and are adept at interpreting and translating technical information into clear, accessible content for a range of stakeholders.

Impeccable written and verbal communication skills are essential, as you will collaborate with both internal and external stakeholders to support the delivery of communications campaigns for our customers. The successful candidate will demonstrate the ability to gather, analyse, and present complex information, monitor emerging trends and issues, and identify and address risks to achieve business outcomes. Additionally, you should be proactive in identifying process improvements and contributing to their implementation.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Sunday, 16th February 2025.

For more information about this role, please contact lucy.brophy@transport.nsw.gov.au.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information, or speak to your talent team member to arrange any adjustments to how you interact with us.

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