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Senior Manager Network Operations

Organisation/Entity:  Transport For NSW
Job Category:  Planning
Job Location: 

Parramatta, NSW, AU, 2150

Job Ref No:  36547
Employment Type:  Permanent Full-Time
Salary Range:  An attractive remuneration package
  • Make a positive contribution to people’s lives, create vibrant communities and support a sustainable future.

  • Location - Flexible across NSW

  • Be part of a record-breaking spend on transport infrastructure in NSW



Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.



About the team


The Greater Sydney Division is redefining integrated transport choices to improve the lives of customers and communities, making Greater Sydney a better place to live, work and play. We have the single biggest place making opportunity at Transport in the coming years, reshaping Greater Sydney into a metropolis of three cities – Eastern Harbour City, Central River City and Western Parklands City - whilst also overseeing the Greater Sydney region as a whole.


Greater Sydney is focused on these three cities and delivering a joined up transport network and services to ensure these cities become the places that their customers and communities really want.



The opportunity


We’re seeking the expertise of a Senior Manager Network Operations to join our Customer Journey Planning Team. You will be responsible for managing and leading the implementation of traffic signal optimisation, operational design review, operational policy, procedures and plans to optimise the NSW road network performance through the effective operation of SCATS, traffic signals and associated network management systems and will partner with colleagues across the Precincts to ensure a consistent and high level of service is provided.


What you’ll be involved in:

  • Leading, motivating, encouraging and inspiring the development of a strong, effective and efficient professional team

  • Reviewing, endorsing and approve traffic signal design plans on road networks prepared and submitted by Transport staff, private developers and Local Councils to ensure traffic management throughout the precinct are effectively undertaken to achieve improvement to the efficient and safe movement of vehicles, cyclists and pedestrians throughout the road network on a day to day basis.

  • Driving the operational assessment of the road network and development of operational plans to optimise the network performance of SCATS across NSW

  • Provide expert technical advice in the review of proposed changes to the road network

  • Providing specialist traffic management advice to influence and facilitate the effective integration of new major road and public transport infrastructure and services into the operation of the road network

  • Preparing specialist reports and documentation including; house file notes, responses to parliamentary questions, coroner requests, briefing notes and reports for our executive leadership team.  


Want to know more?


Please click here to view a copy of the Role Description



About you


We’re looking for a well organised astute leader who is passionate about putting the customer at the heart. You will demonstrate experience leading large teams and the ability to make data driven decisions to resolve complex problems.  You will be personable, inclusive and flexible with the ability to forward plan and provide strategic direction and take others on the journey with you.


With the customer at the heart, continuous improvement should always be front of mind. You will demonstrate solid experience in promoting and championing new ways of working with clear purpose and benefit, and provide leadership in times of uncertainty and potential resistance to change.


Understanding customer and stakeholder needs and expectations is critical to ensure delivering improvements to overall network operations planning on the state road network in Sydney, delivers integrated customer focused traffic management infrastructure and system.


This role will suit an experienced people leader, with demonstrated ability to drive a high performance culture. You must be comfortable collaborating with a number of stakeholders and effectively managing their expectations. Experience in transport or traffic engineering role such as network planning or traffic management is preferred. Finally, the successful candidate will be required to travel across Greater Sydney and Regional NSW.



Salary and Benefits


This is a Transport Senior Service (TSSM) role offering an attractive remuneration package.

For more information on Employee Benefits, please click here.



We are the community we serve


We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.  Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.


For any enquiries, please email Effie Rogaris at Effie.rogaris@transport.nsw.gov.au

We are looking for people who are passionate about improving the lives of people all across NSW!  Apply today to register your interest!


Closing date: 11:59pm on Tuesday 26th October 2021


Find out more about working with Transport for NSW at https://jobs.transport.nsw.gov.au/


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