Operational Data Analyst ( Fixed Term Opportunity until June 2025)

You're passionate about a career in data analytics that impact millions.

You'll have the opportunity to be part of a dynamic team that improves technology experiences, shaping the digital landscape for a seamless future.

In this role, you'll:

Assist in specifying, integrating, coordinating, and controlling customer information to ensure the quality of the TfNSW Customer Information dataset.

Manage spatial data using spatial information systems and other databases across all modes of transport, primarily for customer information purposes.

Log tickets with vendors, operators, and relevant team members upon being notified of issues.

Document errors and troubleshooting steps for each encountered error.

For more information on this position and the business unit, please refer to the role description.

About you:

• Must have strong SQL skills, including creating stored procedures, functions, SQL queries, designing tables, and developing scripts and procedures for application development.
• Demonstrate an excellent understanding of BI and Visualizations delivery processes, technology, and solution design with proven delivery experience.
• Possess tertiary qualifications in a relevant business or technology discipline or demonstrate equivalent professional experience.
• Have strong communication skills with the ability to understand, discuss, influence, and resolve complex issues with stakeholders at different levels.
• Be available for 24/7 support and be part of the on-call roster plan outside of business hours.
• Have extensive experience with Power BI (DAX/Power Query) modelling and visualization skills.
• Familiarity with technology stack including PowerApps, PowerAutomate, Power BI Embedded (Azure resource), Runbooks, LogicApps, AAS, DW, ADF, and Storage.
• Knowledge of Microsoft Azure, Databricks, Data Lake, Data Factory, and Python.
• Experience with JIRA, Kanban, ServiceNow, and Service Operations is beneficial.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. id 

Join us
 

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm on Tuesday 30th April

For more information about this role, please contact MARY.NOROUZIFAR@TRANSPORT.NSW.GOV.AU.

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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