Security Operations Planner

You want to play a part in making NSW a better place to work, live and travel.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:
You'll be reporting to the Manager, Security Operations Planning, within our Coordinator General Division, where you will be responsible for developing and implementing security strategies to ensure the safety of customers across Greater Sydney's public transport and road networks. You’ll collaborate with NSW Police and transport stakeholders to manage security plans for transport precincts, special events, and unplanned incidents impacting customer safety and transport assets.

Key responsibilities include:

• Representing Greater Sydney in delivering security services across key locations in NSW.
• Leading security operations for transport networks during incidents, special events, and public order events.
• Working with the Greater Sydney Customer Journey Plan (CJP), Commercial Contract Manager, and transport operators to improve security and incident response plans.

For more information on this position and business unit, view the role description and information pack.

About you
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. Ideally, you’ll bring experience in protective security management. We’re looking for a candidate with strong written and verbal communication skills to effectively convey security information to a diverse range of stakeholders. You’re a self-starter, able to work independently, but also confident in seeking guidance or clarification when needed. Collaboration is key for you, and you’re committed to continuously learning and growing alongside a close-knit, knowledgeable, and supportive team.

You’ll need to be flexible, with the ability to be on-call and travel during emergencies. A tertiary qualification in a relevant field from an Australian university (or equivalent overseas qualification) is required, along with significant industry experience in managing critical infrastructure resilience or assets of substantial importance.

Additionally, you’ll need:

• A valid Australian motor vehicle driver’s license and the willingness to work outside of regular hours and travel occasionally.
• The ability to contribute to the effective and efficient delivery of security services, adhering to technical standards, operational policies, processes, and procedures to meet Service Level Targets.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Sunday, 18th May 2025.

For more information about this role, please contact LUCY.BROPHY@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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