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Director Strategic Issues and Engagement

Organisation/Entity:  Transport For NSW
Job Category:  Senior Executive
Job Location: 

Sydney, NSW, AU, 2020

Job Ref No:  70341
Employment Type:  Permanent Full-Time
Salary Range:  An attractive remuneration package

About us


Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.


We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.


That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.



About Us


The Office of the Secretary supports our leaders to develop and deliver the vision and strategy for Transport for NSW. We provide a range of services including strategic advice, executive communications, government and cluster relations, and general business, executive and Cabinet support.



The opportunity


This is an exceptional opportunity for a senior public sector Executive to work in the Office of the Secretary and join the Chief of Staff leadership team, working closely with senior leaders and stakeholders across the Transport Cluster, Government and Industry.


The Director Strategic Issues and Engagement is a key leadership role that supports successful relationship management and issues resolution across the Cluster. You will lead and manage a proactive and reactive approach to strategic issues, strategic projects, stakeholder engagement and communications. You will be integral in anticipating, mitigating, understanding, monitoring, and managing strategic issues that have the potential to impact the Transport Cluster, by focusing on addressing issues promptly and driving improvements with  an enterprise view. Fostering a culture of shared leadership, you will uplift, lead, and empower a high-performing team in the provision of strategic issues management, engagement, and communications. 


Your responsibilities will include, but are not limited to:


  • Partnering with the Chief of Staff to assess environmental considerations and Cluster priorities, informing the Branch’s strategic direction, near term focus and the development of relevant issues and engagement strategie.


  • Leading Strategic Issues and Engagement for the Transport Cluster, building enterprise capability across the practices of strategic issues management; strategic project delivery; whole of enterprise stakeholder coordination; and Executive communications, providing strategic leadership and direction to the Branch and ensuring the timely delivery of outcomes.


  • Leading the Branch in delivering strategic projects as identified by the Chief of Staff.


  • Establishing a Cluster stakeholder function, providing an enterprise-wide view on external engagement, informed by stakeholder leads at Group level and effectively leading external priority relationships for the Secretary, working closely with the Chief of Staff.


  • Providing strategic direction to inform the Secretary’s communications and engagement.


  • Establishing and embedding engagement at a whole of Branch level with crucial partner groups across the Cluster.


  • Providing timely advice to the Chief of Staff, taking a multi-dimensional view in identifying immediate and longer-term risks, options, pathways, and potential impacts while ensuring effective engagement with internal and external stakeholders.


  • Demonstrating shared leadership values across the Office of the Secretary and wider Cluster, ensuring an integrated, informed, and collaborative approach with the Office of the Secretary leadership team to support the Secretary.


Please click here to view a copy of the role description.



About You


You will be an experienced Senior Executive in Government, working in complex, high profile, and dynamic operating environments.


You will bring significant high-level advisory experience demonstrating practical issues management from a multi-dimensional perspective with proven ability in taking an inclusionary approach, effectively assessing and balancing perspectives to inform risk and options.


You will have exceptional stakeholder engagement and relationship skills and be highly adept in managing a diverse group of senior stakeholders and relationships across Government.


You will bring strategic and forward-thinking capability, coupled with sound experience leading a high performing business function.


You will be regarded as a professional who thrives maintaining a high level of stakeholder liaison and exercising sound initiative and judgement in a complex and fast-moving setting with multiple moving parts.


You will be a proven people leader with experience inspiring and directing teams and fostering a collaborative, inclusive and supportive team culture.


You are a passionate Director looking for an opportunity to drive and lead impactful change that betters the lives of the NSW community.



Salary and Benefits


This is a Transport Grade TSSE (Band 1A) offering an attractive remuneration package.  


For more information on Employee Benefits at Transport for NSW please click here.





Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!



How to apply


To apply for this position, please submit a resume and cover letter and address all questions within the online application.


For any enquiries, please email Nicole Cain at


Applications close: 11.59pm Sunday 28th August 2022




We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Nicole Cain at NICOLE.CAIN@TRANSPORT.NSW.GOV.AU.


We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Working with Transport gives you access to a range of benefits that help you balance work with the things that matter to you. Look through our Employee Benefits Guide to learn more.


Apply today to register your interest!

Find out more about Transport for NSW at

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.


Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

  • appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or
  • an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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