Senior Business Analyst (Temporary Opportunity up to 12 months)

You’re open to a change of direction and a new challenge.

You've been looking for an opportunity to influence policies, initiatives, and projects that can improve the lives of millions of people.

In this role, you'll:

In this important position, you will work as part of NSW TrainLink’s new Enterprise Agreement program team, to identify, shape and document business requirements across a program of changes.

 
You’ll proactively manage scope boundaries and handle ambiguity by validating needs through workshops, data analysis, and stakeholder engagement.

 
As part of a dedicated project team, a key part of your work will involve building rapport and maintaining strong, productive relationships with a large and complex group of stakeholders.

 
Additionally, you'll review complex industrial documentation to extract relevant information and convert it into meaningful, actionable business deliverables.

 
You will help plan and execute key activities such as process redesign, defining training requirements, and assessing change impacts. You’ll also ensure traceability of requirements through delivery, supporting governance and change control as solution design evolves.

 
This role is initially offered as a fixed term contract until 30/04/2026.  We are open to applicants throughout NSW who can attend a Metropolitan or Regional office 2-3 days a week.

Please click  here to view a copy of the position role description.

About you

In addition to possessing relevant tertiary qualifications and /or relevant experience, you will have highly developed business and financial analytical skills and will be experienced in workforce data analytics, including the preparation of modelling, dashboards and process maps. 

 
You will energetic, adaptive and comfortable working within the variability that can be associated with Enterprise Agreement bargaining in a complex environment. You are highly inquisitive and a keen problem solver who is excited to challenge the status quo and look at things differently.  

 
Your application of applying industry-standard business analysis frameworks and tools will be essential in maintaining quality and consistency across your work.

 
You will be highly skilled at organising and presenting complex information to suit the needs of different audiences.

You must be comfortable and confident to work independently, and to interface with the business through digital platforms if working remotely.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm 10th June 2025.

For more information about this role, please contact RICHARD.PICKFORD@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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