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Senior Product Owner

Organisation/Entity:  Transport For NSW
Job Category:  Information & Communication Technology
Job Location: 

Sydney, NSW, AU, 2020

Job Ref No:  69502
Employment Type:  Permanent Full-Time
Salary Range:  $138670.0-$155309.0

The Division  


The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions.  


The opportunity   


Right now, we have an exciting opportunity for a Senior Product Owner to join the Strategy and Product team in the Technology and Innovation branch. Working with stakeholder and delivery partners, you will lead the delivery of digital products that enhance and transform the way customers use and interact with our transport network.


This is a permanent full-time position, reporting to the Director, Strategy and Product. We work in a hybrid way, a mixture of working from home and in the office - based at Macquarie Park and offering flexible working arrangements with lots of benefits. 


What you will be involved in: 


  • Transforming Transport for NSW and its customers by ensuring the customer is at the forefront of product decisions. 
  • Creating solutions that not only delight, but solve problems or pain points, championing the voice of the customer based on analytics and insights.  
  • Engaging business areas to understand their needs and influencing and lead solution outcomes.
  • Lead and collaborate with agile delivery teams to validate assumptions, brainstorm solutions, and provide direction to the team from a customer, ROI and value perspective and to ensure smooth product implementation and delivery.  
  • Work with senior stakeholders, program management and the delivery team to develop and prioritise the backlog  
  • Defining and prioritising features and writing user stories to ensure the team is delivering value. 


About you 


  • Extensive experience working as a Product Owner or have proven product management experience with data and analytics platforms within complex, large organisations.  
  • You are happy and able to wear different hats and pitch in where needed.  
  • Demonstrated experience working in cross-functional, agile delivery teams. 
  • Effective written and verbal communication skills. This includes high quality user story writing to clearly articulate the customer outcomes required. 
  • Strong stakeholder engagement skills to communicate and negotiate with senior leaders and teams right across the Transport cluster 


Want to know more? 


Please click here to view a copy of the role description. 




Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.


Be a part of something big. Apply today to register your interest!


Find out more about Transport for NSW at  


Our Commitment to Diversity 


Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.


Salary and Benefits 


The salary for this position is TfNSW Grade 9 ($138,670- $155,309) per annum plus superannuation and leave loading.


For more information on Employee Benefits at TfNSW please click here


How to apply 


To apply for this position, please submit a resume and address the questions within the application.


Need help? 


For more information on how to apply for a role in the NSW Public Sector please click here.  

For any enquiries, please contact Mary on  


Close date: 11:59 pm on Thurs 14th July 2022


Job Segment: Senior Product Manager, Product Manager, Program Manager, Operations, Management, Marketing

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