Wayfinding Design Lead (Temporary Opportunity until 1/04/26)

You want to play a part in making NSW a better place to work, live and travel.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Be part of a high-performing team of designers, reporting to the Senior Manager, Wayfinding, and supporting exciting new projects across the transport network.
You will be responsible for developing, coordinating, and documenting detailed assessments, design and implementation plans for signage and customer information across transport locations.

This includes preparing analysis and design documentation packages such as sign requests, message schedules, location plans, setouts, interface schedules, and removal schedules.

You will also assist in analysing site issues, developing design solutions, and managing external design contractors to deliver quality documentation that complies with TfNSW standards.

For more information on this position and business unit,  view the role description and information pack.

About you

Your proven experience in the Wayfinding design discipline, or similar, formed across design-led roles will see you lead projects from concept through to implementation, engaging diverse stakeholders and managing complex design requirements to lead to the delivery of intuitive, customer-centric wayfinding solutions.

You're recognised as a clear and effective communicator, skilled at translating complex design principles into accessible, real-world applications. You're experienced in stakeholder engagement, working to tight deadlines, and applying design thinking across disciplines such as information design, graphic design, urban design or alike.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm 20th July 2025.

For more information about this role, please contact KIM.JOYCE@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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