Resource Allocation Team Leader

You’re accountable for your actions and those of your team and you collaborate and support others to consistently deliver on your promises.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:
Join our Workforce Management Team, responsible for streamlining and managing the integration of workforce requirements into operational rosters, with a focus on staff learning and training needs. You’ll help us to centralise rostering and scheduling of mandatory learning and competency development requirements across a large, complex operational environment supporting up to 1,500 staff across 50+ locations.

Lead a team of Resource Allocation Officers to deliver accurate, timely rostering services primarily within Fleet Maintenance as well as other operational areas.
Coordinate the integration of learning items including mandatory competencies and training into workforce rosters, working closely with stakeholders across the business including Learning & Development teams and site managers.

Use data from the Learning Management System (LMS) and rostering tools to support effective forward planning, reporting, and scheduling that balances the training needs with operational requirements.

For more information on this position and business unit, view the role description and information pack.

About you
Demonstrated experience in rostering, workforce planning, or resource allocation with a solid understanding of rostering policies and principles in high-volume operational settings.

Confident working with workforce and learning systems, such as LMS platforms, Microster, Salesforce, and have strong Excel skills (pivot tables, VLOOKUPs).

Strong leadership and communication skills, with the ability to coach a small team, prioritise competing workloads, and build effective stakeholder relationships.
 
This is a permanent full-time opportunity (RC5) located at our Clyde Hub (hybrid working arrangements). If you’re a rostering or scheduling professional ready to step into a leadership role and help shape the future of workforce learning and planning for one of NSW’s largest operational teams, we’d love to hear from you.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Sunday 6th July 2025.

For more information about this role, please contact RENEE.CAMPBELL@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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