Work Trains Program Officer

You’re passionate about a career delivering solutions that impact millions.

You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.

In this role you’ll:

Play a pivotal role in delivering the infrastructure that keeps Sydney moving, working behind the scenes to ensure, every worksite, and every project gets the work train that’s needed, exactly when it’s needed.

You’ll be at the heart of operations, coordinating and programming the movement of work trains across the Sydney Trains network. By arranging Special Train Notices, Train Alteration Advice, and train paths, you’ll support critical infrastructure delivery for Sydney Trains, Transport for NSW, and our external partners. Your work will keep projects on track while upholding our commitment to safety, reliability, and efficiency.

You’ll manage train request orders and tailor train consists to meet each project’s material needs, balancing precision with adaptability in a fast-moving environment.

When the unexpected happens, you’ll be ready to respond to work train emergencies around the clock to keep disruptions to a minimum and maintain continuity across the network. You’ll collaborate with other rail operators to ensure Sydney Trains' rolling stock moves safely and cost-effectively across shared rail corridors, and you’ll bring a strategic lens to operations by preparing cost estimates that support smart infrastructure planning and budgeting.

Above all, you’ll lead with integrity, ensuring every aspect of your work aligns with the high standards set out in the Sydney Trains Safety Management System. This is more than a job - it’s your chance to make a tangible impact on Sydney’s transport future.

For more information on this position and business unit, view the role description and information pack.

About you

You’re a proactive and detail-oriented rail operations professional with strong planning and coordination skills, capable of thriving in dynamic, high-pressure environments.

Calm under pressure, you bring a solid background in rail operations, logistics, or train service planning, and are well-versed in the complexities of train path allocation, and work train incident response.

Your ability to coordinate resources, manage teams, and communicate effectively allows you to deliver seamless and efficient work train services.

You possess excellent problem-solving skills and the flexibility to provide 24/7 operational support when required.

Above all, you demonstrate a steadfast commitment to safety and full compliance with rail safety standards, ensuring the reliability and integrity of every operation you oversee.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Thursday, 29th May 2025.

For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

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