Shared Services Consultant (SSC) Payroll

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
 

In this role, you'll:

Joining a high performing payroll team, you will support a team of payroll officers ensuring accurate and timely processing. Using your previous payroll experience, you’ll manage the more complex queries and provide expert guidance and resolution in accordance with relevant legislation and policies.

Partnering closely with the Team Leader, you will assist with managing team workloads, outputs and opportunities for upskilling / cross skilling across the team.

You will provide exceptional customer service with payroll-related interactions meeting high standards of professionalism and responsiveness.

For more information, please view the role description and information pack.
 

About you

• Proven experience in payroll with strong skills in investigation
• A commitment to best practices, ensuring high standards of accuracy and consistency
• Ability to address and resolve complex payroll issues
• Excellent collaboration and communication skills to work alongside of Team Leader and support team members
• Experience in knowledge sharing, UAT and creating or updating reference material

This is a permanent full-time position. You will be based from either our Burwood, Newcastle, Grafton, and Glen Innes office locations.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us
 

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Monday 21st April 2025.

For more information about this role, please contact CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your

talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

#LI-Hybrid
 

#reghyb