Transport Operations Support Officer

You've got the skills to work on small, impactful community initiatives or enable reliable network-wide services.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Work as part of the Operations Management team delivering business analysis, reporting, implementation, and support activities for the Transport Management Centre (TMC) and Transport Operations Room (TOR) as well as coordinating with internal and external stakeholders such as emergency services, transport operators and the public.

This role will see you provide a wide range of administrative and clerical support services as required for senior and executive management. Transport for NSW is currently in consultation to determine our workplace presence proposal which could see non-frontline employees primarily required to work from an approved office location under a hybrid agreement.

This particular role is currently based at our Auburn office hub (Due to refurbishment of our primary Eveleigh office).  This a temporary full time position for 6 months until the end of December 2025.This position works as part of the Transport Operations Room, which operates 7 days a week, 24 hours a day. The incumbent must be able to work a 35 hour week rotating roster between the hours of 7am and 7pm on weekdays.
 
The proposed changes do not impact the availability of flexible, hybrid working arrangements at Transport. We remain committed to providing an inclusive working environment and supporting all employees to work effectively and productively.

For more information on this position and business unit, view the role description  and information pack.

About you

You are an experienced administrator who has been exposed to working in a time-critical, operational environment. Your experience to date has seen you involved in supporting multiple teams, applying your strong working knowledge of MS Office and other systems, and has honed your impeccable interpersonal and communication skills. You know how to read the room and adapt your style to your audience.

You thrive in an environment where there are often competing priorities and tight deadlines, and you have the ability to be agile and flexible.  For these brand new positions we are looking for someone who is interested in continuous improvement, and who has a curious and creative way of thinking.

If you are seeking an administration support role that is fast paced, provides endless opportunity for growth and development and exposure to the engine of our Transport Management Centre, we welcome your application.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Wednesday, 4 June 2025.

For more information about this role, please contact DYANA.BEKDACHE@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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