Delivery Support Lead (Project Management)

You’re agile and flexible because you can see the benefits of change.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:
Responsible for leading the development and implementation of program assurance and management reporting processes. You will ensure best practice assurance skills, behaviours, and capabilities are embedded across the program, while also supporting Branch leadership in shaping the overall Branch Strategy.

You will optimise governance and project methodologies by applying consistent and appropriate levels of assurance and oversight throughout the program lifecycle. A key part of your role will involve leading the development and analysis of regular financial reporting, ensuring a single source of truth for all project financial data, including the production of monthly and ad-hoc reports for PMO purposes.

Manage complex project challenges, issues, and priorities to ensure strategic alignment and effective outcomes.

This is a fixed-term, full-time role until 30/12/ 2025, with the possibility of extension.

Please note the team is currently based at the Macquarie Park office, with plans to relocate to the Parramatta office in the coming months. You may also be required to travel to the Elizabeth Street office as needed.

For more information on this position and business unit, view the role description and information pack.

About you
•Solid experience working within a PMO environment on complex, end-to-end technology projects.

•Strong expertise in risk and issue management, and experience supporting change programs.

•Strong analytical skills with the ability to interpret both qualitative and quantitative data and present insights clearly.

•Hands-on experience with ServiceNow PPM is desirable.

•Proven project management experience across the full project lifecycle, ensuring deliverables meet client needs is highly desirable

•Excellent stakeholder engagement, communication, and influencing skills.

•Ability to thrive in high-pressure environments and quickly establish credibility with stakeholders.

•Relevant tertiary qualifications in business or technology, PMI Accreditation, or demonstrated equivalent professional experience

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Tuesday 29th July 2025.

For more information about this role, please contact MARY.NOROUZIFAR@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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