Processing Officer (Up to 6 Months Temporary Opportunity)

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Work as part of a team supporting regulatory programs by processing bus operator and driver authorisations and Driving Instructor applications and renewals.

This role will see you engage in a variety of tasks to ensure the efficient and accurate processing of a high volume of applications.

You will validate application data into various TfNSW systems reviewing and assessing applications and contacting applicants for any missing information ensuring that they are processed within the tight deadlines in a frontline structured environment while effectively prioritising tasks.

Please note that this is a full-time temporary role until 29 May 2026.

As this role is being backfilled while staff are on leave, there will be no leave approved between January to March 2026 except during Christmas shutdown period (25.12.25 to 9.1.26 inclusive).

For more information on this position and business unit, view the role description, please be advised that this role description needs to be amended to better represent the role so please pay careful attention to the requirements in this advertisement.

About you

Your ability to process a high volume of varied applications accurately formed while working in a similar role will see you excel in delivering the requirements of the role. You will use your ability to effectively evaluate applications, assessing   whether applicant’s meet the required eligibility criteria, while maintaining a high level of accuracy and attention to detail. 

You're recognised as a processing officer with ability to problem solve and the capability to analyse information independently using word-processing software and database applications.  Additionally, you will utilise your strong communication skills and experience liaising with stakeholders to explain requirements to ensure that smooth processing of applications and maintaining confidentiality of all information.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm 5 November 2025.

For more information about this role, please contact SHARON.SORENSEN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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