Team Leader Licence Integrity and Security (6 Months Temporary Opportunity)

You’re a proactive leader who knows that significant growth starts with small positive steps every day.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Lead a team protecting Transport's customers who hold a driver licence or photo card, by using facial recognition to detect identity fraud and maintaining the integrity of the licensing register by ensuring customers are correctly identified.

This role will see you demonstrate Transport Connected leadership by role modelling collegiate and collaborative behaviours.

You will lead the team by engaging and collaborating with key internal and external stakeholders and partners to strengthen the proof of identity (POI) and enrolment processes and cyber security measures for combating identity fraud. You will deliver investigation reports and Briefs of Evidence to support legal proceedings and develop and streamline processes to increase efficiencies and improve outcomes of the team.

Please note: This role is a temporary fixed term opportunity until 31 December 2025. The role is mainly office-based in Parramatta. Regional candidates will be considered however you would have to commit to regular travel to Parramatta.

For more information on this position and business unit, view the role description.

About you

Your leadership skills formed across a career working for a large organisation, ideally regulatory or compliance related, will see you equipped to deliver value to stakeholders and support a small team whose work you will guide and review whilst developing and maintaining productive relationships with all stakeholders internal and external to ensure effective, timely outcomes of the unit. You're recognised as a strong leader, skilled at communicating, with the ability to look at the bigger picture and assess implications of actions, complaints, allegations and investigations. You will need to be able to research, interpret and apply legislation, policies and procedures to provide specialist advice regarding Proof of Identity issues and investigations. Ideally you will have DRIVES experience.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm 23rd July 2025.

For more information about this role, please contact SHARON.SORENSEN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.