Executive Director NSW Point to Point Transport Commission

You’re a leader who takes ownership and actively creates positive change.

You will be excited by the opportunity to provide strategic leadership and guidance to the NSW Point to Point Transport Commission’s leadership team and ultimately improve the lives of millions of people.

In this role, you'll:

Join the NSW Point to Point Transport Commission to support the Commissioner in achieving our strategic safety priorities, service our industry by authorising service providers, administering taxi licences and the passenger service levy, and managing compliance and enforcement.

The way we travel is changing. We aim to prioritise the safety of everyone using or providing point to point transport in NSW. We do this by educating, informing, building capacity and inspiring confidence across the industry. In NSW, point to point transport is any passenger service in a vehicle (other than a bus) that can take customers on the route they choose, at a time that suits them, for a fare. This includes taxis, limousines, rideshare services, airport transfers and other hire vehicles. Across NSW there are over 2,000 authorised service providers providing passenger services. More than 80 million point to point transport trips are taken each year.

Reporting to the Commissioner and supported by a team of 120 professionals, you will lead and direct the management of program delivery and services within the NSW Point to Point Transport Commission. In addition, you will work closely with the point to point industry to ensure the provision of safe services and compliance with the relevant legislation that regulates the industry.

Notably, following the Commission’s growth and with offices in both metropolitan and regional NSW, you will have the opportunity to utilise your people leadership and mentoring skills across a geographically dispersed workforce.

This is a full-time Ongoing (Perm) Transport Senior Service TSSE2A level role, offering an attractive remuneration package.

Please see the role description and Information Pack for more information

Some of your accountabilities will be to:

• Provide guidance, information and advice to the Commissioner, government agencies and industry groups on point to point transport regulation and industry reform.
• Provide strategic leadership and guidance to the NSW Point to Point Transport Commission’s leadership team to enable optimal operational and service delivery and ensure alignment with overall goals and targets.
• Oversee the delivery of the Commission’s commitments and goals as outlined in the Point to Point Commission Strategic Directions by driving delivery of education, audit, compliance and enforcement services ensuring industry is complying with their safety obligations and requirements of the act.
• Innovate and deliver, under tight timeframes, ways of working and appropriate systems, policies and processes to ensure effective delivery of the regulatory framework for point to point transport services.
• Lead the investigation and identification of opportunities for continuous changes and enhancements in delivery of programs and services, and development of additional services, to achieve continuous improvement in outcomes for customers and stakeholders.

About you 

• You probably have a background working across safety and/ or compliance, within a legislative framework from a regulated industry.
• Adaptable in nature and leading by example, you have the demonstrated ability to lead and manage a team of multi-disciplinary specialists, facilitate their ongoing professional development, and maximise their performance to deliver diverse and complex operational services.
• You have significant experience working at a senior or executive level in a complex organisation delivering specialist and authoritative advice to executive leadership.
• You are an experienced working collaboratively and in partnership with the public and private transport sectors and across government in a complex organisational, operating and asset and services management environment.
• You have strong stakeholder management skills with experience in leading a function within a high reliability / high risk working environment, a large and complex industrial and/or public sector organisation.
• As a good problem solver, with progressive and forward-thinking attitude, you have the ability to work in a matrix-style reporting environment where it is essential to have a good understanding of customer orientation and the operational demands that come with service delivery. 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

The NSW Point to Point Transport Commissioner is an independent statutory office, supported by a team of Transport staff (the Commission) led by the ED. The Commissioner is the industry regulator for all point to point transport, including taxis, rideshare providers and hire vehicles across the state. The way we travel is changing and our priority is to ensure the safety of everyone using or providing point to point transport in NSW. We do this by educating, informing, building capacity and inspiring confidence across the industry.
 
We also work in partnership with other agencies such as Transport for NSW and NSW Police to ensure the safety of passengers, the public, drivers and all involved in our road networks.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Tuesday 15th July 2025.

For more information about this role, please contact FABRICE.NOEL@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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