Director Services Metropolitan Network

You want to play a part in making NSW a better place to work, live and travel.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Join as the Director Services and Metropolitan Network within the Rail System Planning team. This dynamic team has a statewide remit for leading rail planning across NSW. In this pivotal role, you will craft strategies, drive development, support investment decisions, and optimize service planning for today's network. This is an extraordinary opportunity to make a significant impact on public transport in NSW.

You will be accountable for initiating, leading and directing the development of future network plans and service planning activities to ensure the rail network meets the future needs of passengers and freight customers across NSW.By fostering strong partnerships with the Sydney and Regional Integration teams, you will ensure the effective implementation of rail plans to meet the needs of the community’s needs now and in the future.

Some of your areas of focus in the role will be:

•Leading and managing rail service planning for metropolitan, freight, and regional networks, collaborating with operators to deliver exceptional customer and network outcomes that align with overarching strategies and priorities.

•Acting as the pivotal link between stakeholders to confirm business needs and requirements are communicated and delivered effectively

•Providing leadership, guidance, and management in relation to the development and delivery of programs, proposals, business strategies, frameworks, guidelines and operating concepts aligned to rail service planning.

•Utilising and analysing data to provide expert advice to identify opportunities to inform rail service planning across all phases of the delivery model

•Leading the development of network optimisation strategies that support reliability, capacity growth, and integration with other transport modes to enhance customer experience.

•Driving the adoption of innovative technologies and data-driven insights to improve rail network efficiency, sustainability, and responsiveness to future transport demands
 

Please click here to view a copy of the role description and click here to review NSW information pack.

About you

•You are a strategic thinker and outcomes focused

•You have a proven track record of managing executive-level stakeholders, articulating complex concepts, presenting compelling arguments to diverse audiences, and establishing and maintaining collaborative and successful relationships.

•You are analytical with an appreciation of analysis and modelling activities undertaken to support evidence-based decision making

•You understand and have experience in business planning for areas such as future networks and strategic land use issues

•You bring strong experience in developing roadmaps for future state of large, complex organisations

•You have strong experience building a team and growing team maturity and capability.

•You have demonstrated experience in change management and engagement.

•You possess a deep understanding of the political and industrial implications associated with transport planning.

•You will understand the balance of addressing customer requirements whilst adhering to other regulatory, policy, government and operational conditions.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Monday, 23 June 2025.

For more information about this role, please contact GORAN.DANILOV@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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