SnrCommunication&BusinessSupportOfficer

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:
Work within our Workforce Capability & Learning Team within the People and Culture Branch of Sydney Trains, with a focus on both high level support to the director as well as high value future-focused communication and engagement strategies for a team that deliver the corporate learning programs and the marketing needs from this.

This role will see you involved in developing communication plans and content and leading the execution of our corporate communication plans as you build our horizontal plan. You will be looking at the channel strategy, digital footprint and the different ways we can communicate our digital content.

You will also be involved in business support that will involve supporting the Directors diary management and business coordination activities.  This will see you preparing both routine and ad hoc reports, presentations and executive documents to ensure stakeholders receive relevant, accurate and timely information.

For more information on this position and business unit, view the role description and information pack.

About you
Your tertiary qualifications in Communications, Journalism, Marketing or a similar discipline, or equivalent experience will see you bringing demonstrated experience in developing communication plans and content and providing key business support activities within a complex and large stakeholder environment.

You’re recognised as being very proficient in the Microsoft Office Suite and communication platforms like Adobe Creative Suite, together with a strong understanding of diary management.

In addition to this, you are comfortable collaborating with people within a large complex stakeholder environment with the ability to drive change through your communication and content creation.

This is an Award RC6 Temporary Fixed-Term Full-Time role till 30/09/2026 based at Petersham but will involve travelling to our other office locations in the Sydney Metropolitan area.  The role will be mostly office based with some flexibility through our cutting-edge hybrid working model!. Typically, you will be in the office around 85% of the time.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help

#LI-Hybrid
#tccsj

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Sunday, 27 July 2025.

For more information about this role, please contact PAUL.HOLLINGTON@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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