Wayfinding Database Lead

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You're future focused and know how important it is to create and deliver designs that shape user experiences. You'll help us leverage emerging technologies to transform the way whole communities interact.

In this role, you'll:
Provide technical expertise and support in improving, implementing, maintaining, and updating data in a database that manages signage assets across the NSW public transport network.
Your role includes troubleshooting issues, working with key stakeholders to resolve them, and offering advice on data improvements. You'll also ensure the accuracy and accessibility of data through quality assurance processes.

You’ll be responsible for building, maintaining, and updating both technical and user documentation. You'll also stay up to date with current products and help with onboarding and knowledge transfer of new requirements.
You'll work closely with business users and stakeholders to ensure consistent data practices across a large portfolio, dealing with complex data from a wide range of internal and external systems.

For more information on this position and business unit, view the role description and information pack.

About you
•Strong skills in Microsoft Access, Excel, and other database tools

•Experience developing and/or improving reporting processes

•Proficiency in SQL for querying and managing structured data

•Relevant tertiary qualifications or equivalent experience

•Excellent written and verbal communication skills

•Strong interpersonal and organisational skills with a proven ability to work well in teams

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Wednesday 16th July 2025.

For more information about this role, please contact MARY.NOROUZIFAR@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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